CAPABILITY 07 — DATA & TECHNOLOGY

Process Automation & Intelligent Workflows

Automation is not about replacing people. It is about removing the work humans hate and machines do better — so humans can do the work humans are still better at.

Overview

Automation is not about replacing people. It is about removing the work humans hate and machines do better — so humans can do the work humans are still better at.

"Process Automation & Intelligent Workflows is not a product purchase — it is an architectural commitment. We help leadership teams make that commitment with their eyes open."

How it works

  • 01Process mapping

    Existing flows captured end-to-end. Pain points and exceptions documented. Automation candidates ranked by ROI.

  • 02Power Platform

    Power Automate flows, Power Apps for UI, Power Pages for external surfaces. Connected to Microsoft 365, ERPs and any API.

  • 03RPA where APIs do not exist

    UiPath, Power Automate Desktop. Used surgically — RPA is a bandage, not a cure.

  • 04Citizen development

    Frameworks, templates and governance so business teams build their own automations safely.

Case studies

Insurance · 2024–Present
Automated project portfolio management.

Automated project portfolio management. Power Automate App for project submissions across all departments. Modernized data collection with MS Lists.

Power Automate · Power Apps · MS Lists
Medical Technology · 2024–Present
IT asset-management tool with Power Apps.

IT asset-management tool with Power Apps. User permission concepts and data security in MS Fabric.

Power Apps · Power Automate · SharePoint
Public Transportation · 2021–2022
Document monitoring app with Power Apps & Power Automate.

Document monitoring app with Power Apps & Power Automate. Internal IT training delivered.

Power Apps · Power Automate
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